> ## Documentation Index
> Fetch the complete documentation index at: https://www.conductor.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription and Payment FAQs

> Answers to common questions about payment methods, invoicing, and subscription details for Conductor Monitoring.

### I can't pay with credit card—is there an alternative way to pay?

Conductor Monitoring supports payments via all major credit card companies. In case this is not an option for you please [contact us](https://www.conductor.com/contact/) and we'll work together to find an alternative solution.

### Will I receive an invoice?

Immediately after your payment you’ll receive an invoice containing our company details, your Billing Information and the details of your subscription.

### How can I cancel my subscription?

First of all: sorry to see you go 😔 — If there's anything we can do to change your mind [please let us know](https://conductor.com/contact/)!

#### How to cancel a subscription

You can cancel your Conductor Monitoring subscription at any time.

To cancel your subscription, just [contact us](https://conductor.com/contact/) either via chat or via email and we will handle your cancellation request immediately.

#### Your feedback is appreciated

In either case, we would love to hear why you would like to cancel your subscription so that we can improve Conductor Monitoring. [Please let us know](https://conductor.com/contact/) 🙂

### What is Conductor's refund policy for Conductor Monitoring?

We are sure that Conductor Monitoring will be valuable to you and your business.

To support that belief we offer a 30-day money back guarantee. If it turns out that Conductor Monitoring isn't a good fit for you just [contact us](https://conductor.com/contact/) within 30 days of your first payment and we'll refund you the full amount.