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Whether you’re new to Conductor’s products or just need a helping hand, there are a number of ways to get help in and out of the platform. Read below about how you can learn more, get support, and get the most from Conductor. You can find Quick-Start Tasks on the Home page in the Get Started section to help you onboard faster, learn key workflows, and receive platform guidance when you need it. You can learn how to build reports, optimize pages, research competitors, and more. Quick Start Tasks.png Existing users for whom Quick-Start Tasks are not currently appearing on the Home page can enable them by clicking the Get Started link.

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Need more help while you’re working in the platform?

Just hover over the information ( i ) icon next to header titles to find videos and links to context-specific help articles from our Knowledge Base.\ question_icon_in_header.png

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24/7 support on the Knowledge Base

This site—the Conductor Knowledge Base—provides reference material about every feature, frequently asked questions, and best practices for using the platform to meet your business objectives. Better yet: do it all right from Conductor Intelligence with our platform search feature!\ Platform Search.gif

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24/5 chat and email support

In both Conductor Intelligence and Conductor Monitoring, you can contact our support  team by:
  • Opening a support request, from the Contact Supportlink in the header of the Knowledge Base.
  • Emailing [email protected].
  • Chatting with us from the platform itself\ chat widget

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Want to learn more or find help?

Review other knowledge content that can help you get the most from the Conductor platform:
  • Conductor’s Academy. SEO best practices, reference material, and more for becoming the SEO expert for your organization.
  • Conductor’s Blog. Stay informed about SEO, content marketing news, and digital marketing stories.
  • Conductor’s 30|30 Webinars. 30 minute webinars about the last 30 days in Search, Social, and Content with SEO expert Pat Reinhart.