Fiona McGovern

As Vice President of Account Management and Customer Success for the EMEA region, Fiona leads Conductor’s efforts to drive customer satisfaction, retention, and growth across a diverse portfolio of enterprise clients. With a strategic focus on delivering measurable outcomes and long-term value, Fiona oversees a high-performing team committed to building lasting partnerships and helping customers realize the full potential of their digital marketing investments.

With over a decade of success at Conductor, Fiona has played a pivotal role in shaping the company’s customer-centric culture across Europe. During this time, she has spearheaded initiatives that have significantly grown the Conductor footprint in the region, expanded key accounts, and contributed to regional revenue growth. Fiona is known for her collaborative leadership style, data-driven approach, and ability to align customer success with broader business objectives.

Prior to joining Conductor, Fiona built a strong foundation agency-side, where she led digital marketing and account strategy for global brands. This experience provided a deep understanding of the challenges customers face and continues to inform her approach to building impactful, consultative relationships.

A passionate advocate for customer success, growth, and the power of strategic account management, Fiona is driven by the opportunity to help clients achieve their goals—and exceed them.