For marketers, times they are a-changing. With the customer in power, marketing doesn’t work without a target. You need to align your content to the buyer’s journey. You need personas for each type of customer. You can hit the bullseye with a content map.
A content map is a cross-section of your personas and the buyer’s journey – the best way to target your audience and see your content gaps and opportunities.
But creating a content map it’s not as easy as it sounds. Which is why we’ve put together a step-by-step guide to help you through the process.
What are Personas?
Personas: the only time generalizations will actually do you good. Creating your buyer personas is the best way to really connect to your audience.
So what are they? They’re generalizations based on your customers’ buying behavior. These traits can range anywhere from industry, company size, revenue – or alternately, gender, income, education, pain points, etc.
It’s always good to create multiple personas so you have a well-rounded view of your audience. But, don’t stress — these can always be adjusted along the way.
Create Your Buyer Personas
Meet Lucy and Steve — two examples of buyer personas. You’re ready to start building your own personas, aligning to the buyer’s journey, and creating content that works. This is your first step away from one-size-fits-all marketing. Take it.
We’ve created an interactive customer persona and buyer’s journey worksheet to help you create pieces of content that speak to each stage/persona.
Enter your own personas and buyer journey stages, then fill out the appropriate type of content for each box.
But your buyer personas are only the first part of a strong content map. You don’t just need to understand who your customers are, but what process they are going through as they consider and make a purchase decision. That’s where the buyer’s journey comes in.
Why is this important? You can create content that speaks to every stage and step of a buyer – which means making more connections and getting more potential purchases.
Bring out your nurturing side — create your own buyer’s journey specific to your brand.
Create your Content Map
As marketers, we are digging deeper to understand our customers and the customer journey from discovery to conversion. Check out our guide to creating content maps in Searchlight’s “content mapping” feature.
Measure Your Content Map
This in-depth webinar with persona expert, John Fernandez, will show you how to measure your content marketing, detect content gaps, and earn more customers with content mapped to the buying process. And he’ll show you how to start measuring the ROI of your content marketing… did you know that was possible?
Except as otherwise expressly agreed to by Conductor, LLC (“Conductor”) in writing, information regarding Conductor products and services is subject to change without notice.
Information about Conductor products and services made available on and/or through this website shall not constitute a representation, warranty or other commitment by Conductor with respect to any product or services unless otherwise expressly agreed to by Conductor in writing.
Without limiting the generality of the foregoing, Conductor hereby disclaims all warranties, express or implied, as to the accuracy, suitability for any purpose or completeness therefore.
This website also makes available, through hyperlinks, various articles, written materials, and published works (“Written Materials”) that may or may have not been written or published by Conductor. The hyperlinks will take you to websites not controlled or maintained by Conductor. The Written Materials (and their content) are not the responsibility of Conductor and any opinions, information, or facts contained in such Written Materials do not necessarily represent the point of view of Conductor. Any copying, distribution, reproduction, retransmission, or modification of any of the Written Materials or any information or materials appearing in such Written Materials, whether in electronic or hard copy form, is subject to the prior written permission of the author and publisher of such Written Materials.